Payments & Refund policy

Created on 28 December, 2024 • 2 minutes read

Effective Date: 28 December, 2024


At JustQRCode.com ("Website"), we strive to provide a seamless experience for our users. This Payments & Refund Policy outlines the terms regarding payments, subscriptions, and refunds for our services. By making a purchase on our Website, you agree to the terms outlined below.


1. Payments

1.1 Accepted Payment Methods We accept the following payment methods:

  1. Credit and debit cards (Visa, Mastercard, American Express, etc.)
  2. Online payment platforms (e.g., PayPal, Stripe, PayU)

1.2 Payment Security All transactions are processed through secure payment gateways to ensure your data is protected. We do not store sensitive payment information on our servers.

1.3 Billing Information You agree to provide accurate and complete billing information, including your name, address, and payment details. Falsifying this information may result in the cancellation of your order.


2. Subscriptions

2.1 Recurring Payments Some of our services may operate on a subscription basis. By signing up for a subscription, you authorize us to charge your chosen payment method on a recurring basis (e.g., monthly or annually) until you cancel.

2.2 Managing Subscriptions You can manage or cancel your subscription at any time through your account settings. Cancellations will take effect at the end of your current billing cycle.


3. Refund Policy

3.1 Eligibility for Refunds or Service Adjustment Refunds are available under the following conditions:

  1. Technical issues with our services that prevent you from using the purchased product, and where we are unable to resolve the issue.
  2. Mistaken or duplicate payments made in error will be adjusted in the services.

3.2 Non-Refundable Items The following are non-refundable:

  1. Custom or personalized QR code services already rendered.
  2. Subscriptions after the billing cycle has started.
  3. One-time purchases where the service has already been delivered.

3.3 How to Request a Refund To request a refund, contact us at support@justqrcode.com with the following details:

  1. Order ID or payment reference number
  2. Reason for the refund request
  3. Any relevant supporting documentation

We aim to process all refund requests within 7-10 business days.


4. Chargebacks

Initiating a chargeback without contacting us first to resolve the issue may result in the suspension of your account. We encourage users to reach out to our support team for assistance before taking such actions.


5. Pricing and Taxes

5.1 Pricing All prices listed on the Website are in USD & INR and are subject to change without notice.

5.2 Taxes Prices may not include applicable taxes. You are responsible for any taxes, levies, or duties imposed by your jurisdiction.


6. Contact Information

If you have any questions or concerns about this Payments & Refund Policy, please contact us at:

Email: support@justqrcode.com


Thank you for choosing JustQRCode.com. We appreciate your trust in our services!